Privacy Policy

Catchline AI LLC · Last updated: August 2026

Catchline AI LLC ("Catchline", "we", "us") provides missed-call text-back and appointment scheduling services on behalf of participating local home-service businesses (such as HVAC companies). This Privacy Policy explains what information we collect through our SMS program and how we use it.

Information We Collect

When you call or text a participating business, we may collect: your phone number, your name, your service address, and details about the service you are requesting. This information is collected solely to respond to your inquiry and schedule your appointment.

How We Use Your Information

We use your information only to: respond to your service inquiry by text message, schedule and confirm appointments, and share your request with the local business you contacted so they can perform the service.

SMS / Text Messaging Disclosures

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
Text messages are sent only in direct response to your own inquiry (a call or text you initiated to a participating business).
Message frequency varies by conversation and is typically low (a few messages per inquiry).
Message and data rates may apply depending on your mobile carrier plan.
You can opt out at any time by replying STOP. Reply HELP for assistance or contact us at hello@catchlineai.com.

Data Retention and Security

We retain appointment records only as long as needed to provide the service and maintain accurate business records. We take reasonable measures to protect your information and do not sell personal information.

Contact Us

Catchline AI LLC
Union City, NJ
Email: hello@catchlineai.com