SMS Program Opt-In Disclosure

Catchline AI LLC · Last updated: August 2026

Catchline AI LLC ("Catchline") operates a missed-call text-back service on behalf of participating local home-service businesses (such as HVAC companies). This page documents exactly how consumers opt in to receive text messages from this program.

How Opt-In Works

Opt-in does not use text keywords, web forms, or purchased lists. Consent is obtained during a phone call that the consumer initiates:

A consumer places a phone call to a participating business's phone number, requesting service.
If the business cannot answer, the caller hears the following voice notice before any text message is sent:

"Sorry we missed your call. To help schedule your service appointment, we will send you a text message from this number. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help."

By placing the call and hearing this notice, the consumer is informed that they will receive a text message from the business regarding their own service inquiry, and consents to receive it. A single text-back conversation then begins, strictly limited to the consumer's inquiry (scheduling their requested appointment).

Consent Statement

By calling a participating business's phone number and remaining on the line through the notice above, you agree to receive text messages from that business (powered by Catchline) about your service request. Consent is not a condition of purchase.

Program Details

Message frequency varies by conversation and is low (typically a few messages per inquiry).
Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for assistance, or email hello@catchlineai.com.
Mobile numbers are never shared with or sold to third parties for marketing purposes.

Related Policies

Contact

Catchline AI LLC
Union City, NJ
Email: hello@catchlineai.com